Predict Your Customers' Questions Based on Page Content

Improve your customer experience and cut support costs by 30% - 50%

See AnswerDash AI Self-Service in action by clicking the Q&A tab or the question mark on the right!

Old Way - Static Help Center

New Way - AI Powered Self-Service

The User Experience Challenge

AnswerDash Delivers

Don't Access Static FAQs

Self-Service Engagement

Don't Want Assisted Service

Ticket / Chat Deflection

Abandon If Can't Find Answer

Sales Uplift

How AnswerDash Works

Intelligent Self-Service Support With the Click of a Button.

Customers no longer need to leave the page to receive instant answers to their questions. Our predictive Q&A allows users to get their answer without the need to submit a support ticket or initiate a live chat.

Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat.

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(of AnswerDash Pro)

Complete AI Platform With 6 Powerful Components

Intelligent Self-Service

Predict user queries based on webpage content or user profile

Resolve / Route

Offer self-service first and easy routing to your agents if needed

Content Improvements

Self learning capabilities help you improve your content and fill in gaps

Mobile App Support

Native mobile SDK for Android and iOS

Analytics & A/B Testing

Get actionable insights and testing tools

ROI Dashboard

See cost and time saving in real time

See Your Cost and Time Savings in Realtime

Monitor and Measure Your Success

When AnswerDash empowers your customers to help themselves, three good things happen: Your support tickets drop, your sales conversions rise and your CSAT scores go up. The AnswerDash ROI Dashboard gives you up-to-the-minute feedback on your ticket deflections, live chat defections, cost savings, customer time savings and agent time savings.

What Do You Want to Achieve?

AnswerDash utilizes existing integrations

Easily Integrate With Zendesk, Freshdesk, Salesforce and Others

AnswerDash easily integrates with the most popular knowledge bases, ticketing systems and live chat providers. Automatically import and sync your existing content into AnswerDash. If self-service cannot provide the answer, we provide seamless routing to your support agents.

Easy Setup and Launch

Sync

Import and organize your existing content into AnswerDash

Style

Just point-and-click to stylize the AnswerDash tab to match your brand

Launch

Add our JavaScript snippet to your page and turn it on

Businesses of All Sizes Trust AnswerDash

We wanted a tool that could enhance our self-serve options and make sure our customers found the right answers quickly and instantly. Answerdash was a perfect solution for just that.

- Tucows.com

Our tour advisors are happier because they don’t have to keep answering the same questions over and over and can instead focus on responding to more high-touch questions—which in turn makes clients even happier.

- BikeTours.com

Improve Your Customer Experience and Cut Support Costs by 30% - 50%