Predict Your Customers' Questions Based on Page Content
Improve your customer experience and cut support costs by 30% - 50%
See AnswerDash AI Self-Service in action by clicking the Q&A tab or the question mark on the right!
Improve your customer experience and cut support costs by 30% - 50%
See AnswerDash AI Self-Service in action by clicking the Q&A tab or the question mark on the right!
Customers no longer need to leave the page to receive instant answers to their questions. Our predictive Q&A allows users to get their answer without the need to submit a support ticket or initiate a live chat.
Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat.
No credit card required.
(of AnswerDash Pro)
Predict user queries based on webpage content or user profile
Offer self-service first and easy routing to your agents if needed
Self learning capabilities help you improve your content and fill in gaps
Native mobile SDK for Android and iOS
Get actionable insights and testing tools
See cost and time saving in real time
When AnswerDash empowers your customers to help themselves, three good things happen: Your support tickets drop, your sales conversions rise and your CSAT scores go up. The AnswerDash ROI Dashboard gives you up-to-the-minute feedback on your ticket deflections, live chat defections, cost savings, customer time savings and agent time savings.
AnswerDash easily integrates with the most popular knowledge bases, ticketing systems and live chat providers. Automatically import and sync your existing content into AnswerDash. If self-service cannot provide the answer, we provide seamless routing to your support agents.
Import and organize your existing content into AnswerDash
Just point-and-click to stylize the AnswerDash tab to match your brand
Add our JavaScript snippet to your page and turn it on
We wanted a tool that could enhance our self-serve options and make sure our customers found the right answers quickly and instantly. Answerdash was a perfect solution for just that.
Our tour advisors are happier because they don’t have to keep answering the same questions over and over and can instead focus on responding to more high-touch questions—which in turn makes clients even happier.