Today, once a sale is closed, many marketers consider their job (mostly) done. However, in the developing digital age, customer experience does not stop at that stage; this is just the first stage to a much broader Customer Lifetime Value (CLV). Learn how AI can remarkably help your business carry on the customer experience like it is a continues real-time service.

When it comes to a customer, all that matters is exceptional customer experience. Learn how you can improve it & increase sales conversions dramatically.

According to Gartner, customer experience (CX) – more than products or solutions – is the new battlefront for business.

“AI algorithms are powering massive amounts of calculations and decisions because they can find patterns in data, unseen to the naked eye. They're evolving technology in powerful ways that are enhancing our knowledge work,” says the CEO of 7FigureAutomation Mark Marcelletti.

It’s been an interesting quarter in the contact center technology space; let’s hear from Jeremy about the four trendy and rising customer support and service technologies from Q2 of 2018.

In this new context, customer expectations are higher than ever. Particularly when it comes to their experience on eCommerce sites, users have no patience for any kind of friction or poor user experience (UX) - and they’ll bounce and go to your competitor’s site without batting an eyelash if your pages fall below their expectations. 

In the world of online support and customer service, you can’t avoid tickets or ticket triaging - it’s how customers get in touch with you and how you solve problems and improve customer experience.

Don’t just count on plain regular blogging practice. Fill in the gaps in your content with hot trending topics & easily increase sales conversions in the end.

Good customer experience is important for getting good online business through websites. Giving good experience to customer is important for having better business opportunities. Customer satisfaction is important for business growth

With 40% of the world's population buying online, there is no other option except providing proactive AI-powered self-service customer experiences.

Evoluation of new technologies giving good customer experience. Customer wants more work at a faster speed. Involving new technologies is very much important for having good impact of the business over customer.

Chatbots, today, is an essential part of every successful CX strategy or any AI-powered self-service platforms. Here is advice on chatbots for e-retailers.

Chatbots are the new norm for almost every business that focuses on customer satisfaction, retention, & wants a higher support ticket deflection ratio.

Shift some of your shopping cart abandonment spending to technology like AnswerDash and actually achieve the results you want.

Self-service is growing and preferred today, especially among the younger generation. Millennials and anyone in their 30s and 40's would rather get a quick answer. Companies that offer self-service have a great advantage in this regard.

Before you make the switch to self-service, you need to know what makes a good self-service experience. Here are three questions you should ask yourself while you make the switch to self-service. How efficient, dynamic and usable it is?

Websites need to use artificial intelligence to give customers an experience that meets their demands of personalization and instant responses.

There are three reasons which show that user experience is the key. Firstly, Content is only one part of the equation. User experience is the big picture. Secondly, User Experience brings new customers in. Thirdly, User Experience is what enhances customer engagement.