AnswerDash and the World of AI and Intelligent Self-Service Support — AnswerDash
The AnswerDash Blog
A collection of experiences, observations, and opinions from the world of AI powered intelligent self-service support and enhanced customer experience.
Customer satisfaction is important for having good customer base. Implementing self-services tools can give good customer satisfaction and help companies to gain good customer banch for growth of the company.
When a customer collides with a service tool, they often feel frustrated and defeated. There are two sole reasons behind that. Firstly, People blame themselves. Secondly, there is a drastic shift towards self-sufficiency.
New ennovations and discoveries can help in aquiring new business possibilities with making the growth of the business well. Also help customer is gaining confidence over the websites. Customer queries can easily solved and helped in growing business
By conducting a survey, AnswerDash found that people like to answer the questions on their own. 89% of the users said that Answerdash provided a helpful answer.
As both a technology professor and a tech entrepreneur, Jake Wobbrock, AnswerDash Founder, had the opportunity to reflect on how both endeavors compare.