AnswerDash and the World of AI and Intelligent Self-Service Support — AnswerDash
The AnswerDash Blog
A collection of experiences, observations, and opinions from the world of AI powered intelligent self-service support and enhanced customer experience.
AnswerDash is a highly-utilized relevant contextual answer service that frees customer service teams to serve high-touch customers needing more of their time.
Professors can provide good service to company by giving their knowledge. The communication skills can also give good business opportunties and helps in leading the team to acheive the targeted goals using successful technologies.
It's important to understand and embrace millennials as a powerful generation for future business success. So, adopt CX techniques which suits their needs.
Millennials are projected to spend around $200 billion in online purchasing. So it is important to know the difference between myth & reality of the "Next Gen."
AnswerDash makes it easy to "bring forward" Support Center articles as self-service Q&A, that appear directly on pages where your customers have questions.
Knowledge can be enhanced by using contextual self-services for empowering customer for achieving the goals easily. It mainly requires to navigate within a desired path for supporting the customer with their answer.
AnswerDash integrated with Zendesk and this has enabled customers to customize and build innovative customer success solutions. With this integration, you can automatically deliver AnswerDash questions as Zendesk tickets and you can also write an answer from any ticket within your Zendesk account