Jeanne Bliss shares her 6 most important customer service lessons from numerous enterprise ventures.
How Live Chat Helps to Get High Returns from Your Website
Live chat, especially the one paired with an AI-powered self-service platform, can work magic for a website. Find out how live chat can boost your business.
Follow The Golden Rule of Ticket Triage to Achieve Higher Customer Satisfaction and Lower Costs
In the world of online support and customer service, you can’t avoid tickets or ticket triaging - it’s how customers get in touch with you and how you solve problems and improve customer experience.
Customer Expectations at All-Time High, Salesforce Report Finds
Customer expectations are at their highest, as this report by Salesforce clarifies. But are businesses also equipped well to meet this demand? Find out!
Managing The Customer Experience
Let's learn how to manage your customer experience efficiently & increase sales conversions in this new vlog from renowned CX expert Mr. Dennis Snow.