In new Era companies are taking new steps for giving seamless customer satisfaction for developing  good position in market and making tough competition for the competitors. Focusing on customer satisfaction is main point for any company.

Solving customer queries using self-service technology can help in solving customer queries easily. Helping customer to get all the answers and by investing in support to the valuable customers by using low resource and empowering the things

In order to enable self-service on your website here are 5 easy steps: Uncover if your website benefits from the run-time content. Identify what content on your site was helpful. Keep visitors on goal. Reduce the amount of work your visitors must do. Make it easy for your customers to escalate.

Customer service experience is the new definition of a successful business. Let's take a look at what updates will continue in 2015 & beyond for the CX.

Great customer experience can be unified with great customer service by using contextual self-service where users can get answers, right where they need them.

AnswerDash has integrated with Zendesk. AnswerDash for Zendesk makes it easy to automatically import Q&A from the Help Center articles and quickly turn any Zendesk ticket into AnswerDash contextual self-service Q&A. This integration automatically delivers new AnswerDash questions as a Zendesk ticket.