AnswerDash Co-Founder, Mr. Jake Wobbrock, who is also a professor at the University of Washington Information School, has some advice for budding CEO's.
3 Ways Website Self-Service Helps you Learn about your Visitors
Get to know the 3 best ways on deploying an AI-powered self-service platform for ticket deflection & an easy way to increase sales conversion dramatically.
The Technology Behind Magical Website Self-Service
To make self-service magical do the following: allow visitors to point, search instead of pin, and publish questions using visitors' language.
The Battle Between Website Self-Service and Live Chat Customer Service
Website self-service and live chat are often viewed as the same but they are two different approaches.
How to Make your Live Chat Solution 80% Better in 20 Minutes
At AnswerDash, we have been hard at work studying how live chat works for the companies that use it as well as their website visitors.
What Startups Teach Us about Improving the Customer Experience
In desperately trying to gain customer traction, startups teach us three essential lessons about what’s crucial for crafting great customer experiences.